Terms of service

General information

Welcome to Cibola Designs! The terms "we", "us" and "our" refer to Cibola Designs. Cibola Designs operates this store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a carefully curated shopping experience (the "Services"). Cibola Designs is powered by Shopify Inc., Shopify Commerce Singapore Pte. Ltd or Shopify International Limited (depending on where Cibola Designs is located), which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein (these "Terms of Service"), describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they contain important information about your legal rights and cover matters such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms of Service or the Privacy Policy, you must not use or access the Services. These Terms of Service do not limit any rights you may have under applicable consumer protection laws or other non-waivable legal rights.

1. Access and account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependants to use the Services on devices you own, purchase or manage. To use the Services, including accessing or browsing our online stores or purchasing any products or services we offer, you may be asked to provide certain information, such as your email address and billing, payment and shipping details. You represent and warrant that all information you provide in our stores is accurate, current and complete and that you have all necessary rights to provide it. You are solely responsible for maintaining the security of your account credentials and for all activity on your account. You may not transfer, sell, assign or license your account to any other person.

2. Our products

We have made every effort to display our products and services accurately in our online stores. However, please note that product colours or appearance may differ from how they appear on your screen due to the type of device you use to access the store and your device settings. We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or be identical to what is displayed in our online stores. All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any product we offer to any person, geographical region or jurisdiction on a case-by-case basis.

3. Orders

When you place an order, you make an offer to purchase and authorise us and our payment processors to charge the full order amount to your selected payment method. Cibola Designs reserves the right to accept or reject your order for any reason at its discretion, subject to applicable law. Your order will not be accepted until Cibola Designs confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting it, as Cibola Designs may be unable to accept cancellation requests after an order is accepted. If we do not accept, change or cancel an order, we may attempt to notify you using the email address, billing address or telephone number you provided when placing the order. Your purchases are eligible for return or exchange only in accordance with our Return and Refund Policy. This does not limit any rights you may have under applicable law. You represent and warrant that your purchases are for personal or household use and not for commercial resale or export.

4. Pricing and billing

Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect when the order is placed and will be detailed in the order confirmation email. Unless expressly stated otherwise, published prices do include taxes. Published product prices include VAT. Prices published in our online stores may differ from prices offered in physical stores, online stores or other stores operated by third parties. Occasionally, we may offer promotions through the Services that may affect pricing and are governed by terms and conditions separate from these Terms of Service. If there is a conflict between the terms of a promotion and these Terms of Service, the promotion terms will prevail. You agree to provide current, complete and accurate purchase, payment and account information for all purchases made in our stores. You agree to promptly update your account and other information, including your email address and credit card numbers and expiry dates, so that we can complete your transactions and contact you as needed. You represent and warrant that (1) you are authorised to use the payment method you provide, (2) the information you provide for that payment method is true, accurate and complete, (3) the payment method provider will honour the charges you incur, and (4) you will pay the charges you incur at the published prices, including shipping and handling charges and all applicable taxes, if any.

5. Shipping and delivery

Cibola Designs products are digital and do not require physical shipping. Access to downloads is provided through Sky Pilot. The delivery PDF contains Google Drive links from which you can download the product files.

Purchasing a product grants only personal usage rights, not ownership of the item. If you lose access to your downloads, contact us. Once we have verified that you are the purchaser of the order, we will restore your access.

6. Intellectual property

Our Services, including without limitation all registered trademarks, trademarks, text, images, graphics, product reviews, videos and audio, are owned by Cibola Designs, its affiliates or licensors and are protected by trademark, copyright and other intellectual property laws of the United States and other countries. Cibola Designs also manages and owns the product listings. The purchase or delivery of any product does not grant or confer any intellectual property rights, including any patent, copyright, trademark or other proprietary right, in or to the product, its design, software or underlying technology. All such rights belong exclusively to Cibola Designs or the original rights holder. These Terms permit you to use the Services for personal, non-commercial purposes only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any material from the Services without our prior written consent. Except as expressly stated herein, nothing in these Terms of Service grants or shall be construed as granting any licence or other rights under any patent, trademark, copyright or other intellectual property of Cibola Designs, Shopify or any third party. Unauthorised use of the Services may violate applicable intellectual property or other laws. Cibola Designs reserves all rights not expressly granted herein. You must not use such registered trademarks without prior written permission from Cibola Designs. The Shopify name, logo, product and service names, designs and slogans are registered trademarks of Shopify. All other names, logos, product and service names, designs and slogans in the Services are registered trademarks of their respective owners.

7. Optional tools

You may be provided with access to third-party customer service tools as part of the Services, which we neither monitor nor control nor contribute to. You acknowledge and agree that we provide access to such tools "as is" and "as available", without any warranties, representations or conditions of any kind and without any endorsement. We assume no liability arising from or relating to your use of optional third-party tools. Any use of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve the terms under which the relevant third-party providers supply the tools. We may also offer new features through the Services in the future, including new tools and resources. Such new features will also be considered part of the Services and will be subject to these Terms of Service.

8. Third-party links

The Services may contain materials and hyperlinks to websites provided or operated by third parties, including embedded third-party functionality. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites you choose to access. If you decide to leave the Services to access such materials or third-party websites, you do so at your own risk. We are not liable for any loss or damage related to your access to any third-party website or your purchase or use of any product, service, resource or content on third-party websites. Carefully review the third-party provider's policies and practices and make sure you understand them before engaging in any transaction. Complaints, claims, concerns or questions regarding third-party products and services should be directed to the third-party provider.

9. Relationship with Shopify

Cibola Designs is powered by Shopify, which enables us to provide the Services to you. When you use the Services, your device communicates with Shopify's systems to provide those Services. Section 10 explains how Shopify uses and processes information from these interactions. However, any sale and purchase you make in our store is directly with Cibola Designs. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sale between you and Cibola Designs, including any injury, damage or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages and liabilities arising from or relating to your purchases and transactions with Cibola Designs.

10. Privacy Policy

Our Privacy Policy explains how we may collect, use and disclose certain personal information from your use of the Services. By using the Services, you acknowledge that you have read this Privacy Policy. Because Shopify hosts the Services, as you browse and interact with them, Shopify collects, uses, processes and stores personal information about your access to and use of the Services, including transaction information. Shopify may use this information for purposes including, without limitation, providing, protecting and improving the Services, processing transactions and helping to prevent fraud on this website and other Shopify-powered websites. Information collected when you visit or use the Services, including automatically collected information about your browsing activity, will be transmitted to and shared with Shopify and third parties that may be located in countries other than your country of residence, to provide the services to you. Review our Privacy Policy and Shopify's Privacy Policy for more details about how we, Shopify and our partners use your personal information.

11. Feedback

If you submit, upload, post, email or otherwise transmit any ideas, suggestions, comments, reviews, proposals, plans or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable and royalty-free licence to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including commercial use. For example, we may use the rights granted under this licence to operate, provide, evaluate, refine, improve and promote the Services and to fulfil our obligations and exercise our rights under the Terms of Service. You further represent and warrant that (1) you own all Feedback or have all necessary rights to it, (2) you have disclosed any compensation or incentive you received in connection with submitting your Feedback, and (3) your Feedback will comply with these Terms of Service. We are and will be under no obligation to (a) keep your Feedback confidential, (b) pay compensation for your Feedback, or (c) respond to your Feedback. We may, but are not obliged to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable, or that violates any party's intellectual property or these Terms of Service. You agree that your Feedback will not violate any third-party rights, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your Feedback will not contain defamatory or otherwise unlawful, abusive or obscene material, or any computer virus or other malware that could affect the operation of the Services or any related website in any way. You may not use a false email address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We are not liable and assume no responsibility for Feedback posted by you or any third-party provider.

12. Errors, inaccuracies and omissions

Occasionally, information in the Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct errors, inaccuracies or omissions, change or update information, or cancel orders if information is inaccurate, including after an order has been submitted. If we cancel an order after payment has been collected, we will issue any refund required by applicable law.

13. Prohibited uses

13.1 You may access and use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly: (a) for unlawful or malicious purposes; (b) to violate any international, federal, provincial, state or local rule, regulation, law or ordinance; (c) to infringe or violate our intellectual property rights or those of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or injure any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use or reuse any material that does not comply with these Terms of Service; (g) to transmit, or procure the sending of, advertising or promotional material, including junk mail or spam, chain letters or any similar solicitation; (h) to impersonate or attempt to impersonate another person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services or that, as determined by us, may harm Cibola Designs, Shopify or users of the Services, or expose them to liability.

13.2 You further agree not to: (a) upload or transmit viruses or other malicious code that will or may be used in any way to affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, scrape, sell, resell or exploit any part of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm or pretext on the Services; (e) use any robot, spider, scraper, data extraction or collection tools, automated devices or processes, AI tools such as agentic AI, or automated or manual means to access the Services; or (f) interfere with, bypass or circumvent security or authorisation features, robot exclusion headers or other measures we use to restrict access to the Services. We reserve the right to suspend, disable or terminate your account at any time without notice if we determine that you have violated any part of these Terms.

14. Agents

14.1 This section (the "Agent Terms") applies if you use, permit, enable or cause an agent to be deployed to access, use or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous actions on behalf of or at the instruction of any person or entity and that may run on behalf of a person or through their device without direct supervision.

14.2 No agent may access, use or interact with the Services unless it identifies itself at all times and operates in strict compliance with the requirements of section 14.4 below. Furthermore, no agent may access, use or interact with the Services if we request that it refrain from doing so with any service.

14.3 We may limit, including through technical measures, whether and how an agent may access, use or interact with the Services.

14.4 Agents must: (a) in all HTTP/HTTPS requests, indicate that the request comes from an agent and disclose its name by including the following in the request's user-agent string: "Agent/[agent name]"; (b) not hide or obfuscate that any access, use or interaction comes from an agent, for example by (i) mimicking human behaviour and interaction patterns or (ii) completing or bypassing CAPTCHAs or other measures intended to distinguish computer use from human use; (c) respond truthfully to any question or prompt seeking to determine whether interactions come from a human or a computer; and (d) not otherwise circumvent or avoid any measure intended to block, limit, modify or control whether or how agents access, use or interact with the Services.

15. Termination

We may terminate this agreement or your access to the Services, or any part thereof, at our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the termination date. The following sections will continue to apply after termination: Intellectual property, Feedback, Termination, Disclaimer of warranties, Limitation of liability, Indemnification, Severability, Waiver; entire agreement, Assignment, Governing law, Privacy Policy and any other provision that by its nature should survive termination.

16. Disclaimer of warranties

Information presented on or through the Services is provided for general information purposes only. We do not warrant its accuracy, completeness or usefulness. Any reliance on such information is strictly at your own risk. We assume no obligation or liability arising from reliance on such materials by you, any other visitor to the Services or anyone who may be informed of their content.

EXCEPT AS EXPRESSLY STATED BY Cibola Designs, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT OR REPRESENT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW DISCLAIMERS OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

17. Limitation of liability

TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL Cibola Designs, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCT PURCHASED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, WITHOUT LIMITATION, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF USING THE SERVICES OR ANY CONTENT OR PRODUCT POSTED, TRANSMITTED OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY. NOTHING IN THESE TERMS OF SERVICE EXCLUDES OR LIMITS LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

18. Indemnification

You agree to indemnify, defend and hold harmless Cibola Designs, Shopify and our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from any loss, damage, liability or claim, including reasonable legal fees, payable to any third party due to or arising from (1) your breach of these Terms of Service or documents incorporated by reference, (2) your violation of any law or a third party's rights, or (3) your access to and use of the Services. We will notify you of any indemnifiable claim, provided that failure to give timely notice will not relieve you of your obligations unless it materially prejudices you. We may control the defence and settlement of such claim at your expense, including the choice of legal counsel, but we will not settle any claim requiring you to fulfil non-monetary obligations without your consent, which must not be unreasonably withheld. You will cooperate in the defence of indemnified claims, including by providing relevant documents.

19. Severability

If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, that provision will nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed severed from these Terms of Service. Such determination will not affect the validity and enforceability of the remaining provisions. Nothing in these Terms limits any rights you may have under applicable consumer protection laws or other laws that cannot be waived by contract. If any part of these Terms conflicts with such rights, those rights will apply.

20. Waiver; entire agreement

Our failure to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of that right or provision. These Terms of Service and any policies or operating rules published by us on this site or in relation to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us, including, without limitation, any previous versions of the Terms of Service. Any ambiguity in the interpretation of these Terms of Service will not be construed against the drafting party.

21. Assignment

You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any attempt to do so will be null and void. We may transfer, assign or delegate these Terms and our rights and obligations without consent or notice to you.

22. Governing law

These Terms are governed by the laws of the jurisdiction where Cibola Designs has its headquarters or is incorporated, without regard to conflict-of-laws principles. Cibola Designs and you agree to the jurisdiction and competence of the courts located in that jurisdiction, except where prohibited by applicable law. Cibola Designs and you consent to the competence and personal jurisdiction of those courts. Nothing in this section limits any rights you may have to bring claims in your local courts or rely on mandatory laws applicable in your place of residence.

23. Translations

The Terms of Service may be available in languages other than Spanish. In the event of any inconsistency or conflict between these Terms of Service in Spanish and the Terms of Service available in another language, the most recent Spanish version of the Terms of Service will prevail. Any dispute arising from these Terms of Service will be resolved in Spanish unless Cibola Designs determines otherwise at its sole discretion or applicable law requires otherwise.

24. Headings

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

25. Electronic communications

When you use the Services or place an order, you agree that we may send you transaction-related and service-related communications electronically, including by email, account notifications or postings on the Services. These communications may relate to your orders, account, purchases, returns, these Terms of Service or other matters connected with the Services. You are responsible for keeping your contact information up to date.

26. Changes to the Terms of Service

You can review the most recent version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms of Service in accordance with applicable law, and such changes will take effect on the date specified in the notification. Your continued use of or access to the Services following the posting of any changes to the Terms of Service constitutes your acceptance of those changes.

27. Contact information

Questions about the Terms of Service should be sent to angel@ciboladesigns.com.

Our contact information is published in our Contact Information Policy.