Terms of service
SUBJECT
Cibola Designs provides users with this document in order to comply with the obligations of Law 34/2002, on Information Society Services and Electronic Commerce, and to inform them about the Website Terms of Use, which can be found at the link “Terms of Use”.
Any person accessing this Website agrees to be aware of and comply with the provisions of this document, as well as the other legal and commercial notices displayed in the various links on the Website. Cibola Designs reserves the right to modify the information on the Website without prior notice to users.
USE OF THE WEBSITE
The Customer agrees to use this website only to make legally valid inquiries or orders and not to place any false or fraudulent orders. Otherwise, we will be authorized to cancel the order and inform the relevant authorities.
The User must not make any prohibited use of this website, including, but not limited to, the intentional introduction of viruses, Trojans, or any other technologically harmful material.
Cibola Designs will not be liable for any damage or loss affecting your computer as a result of the aforementioned actions, or from the use of this website or the downloading of content from it or from websites to which it redirects.
LINKS
If https://ciboladesigns.com contains links or hyperlinks to other websites, Cibola Designs will not exercise any control over such sites and their content. Under no circumstances will Cibola Designs assume any responsibility for the content of any link belonging to a third-party website, nor will it guarantee the technical availability, quality, reliability, accuracy, completeness, truthfulness, validity, or legality of any material or information contained in any of these hyperlinks or other websites.
Likewise, the inclusion of these external links does not imply any type of association, merger, or partnership with the linked entities.
LEGAL NOTICE
Like all our products, images, and resources, these files are for PERSONAL USE ONLY. Commercial use is strictly prohibited.
Distribution or disclosure of the content to third parties is not permitted, nor is modifying the file for resale or offering it free of charge as a different file.
Failure to comply with this legal notice will result in penalties for violation of Intellectual Property Law.
When purchasing any Cibola Designs product, it may not be used for commercial purposes under any circumstances. Purchase of the product grants only the right to personal use, not ownership of the item.
By purchasing the item and accepting the website's terms and conditions, the user acknowledges and accepts this legal notice and agrees to comply with it in its entirety.
DATA PROTECTION
Cibola Designs complies with the guidelines of Organic Law 15/1999 of December 13, on the Protection of Personal Data (hereinafter LOPD) and its implementing regulations. Visiting this Website does not require the user to provide any personal information. If the user provides any personal information, the data collected will be used for the purpose, in the manner, and with the limitations and rights established by the LOPD.
We inform you that, in accordance with the LOPD, the personal data contained in this form will be incorporated into a file for the purpose of processing customer requests for information, suggestions, and complaints for their management and resolution. Customers may exercise their rights of access, rectification, objection, and cancellation by sending an email to: ciboladesigns@gmail.com
COOKIE POLICY
Access to this Website may involve the use of cookies. Cookies are small pieces of information stored in each user's browser so that the server can remember certain information that only the server that implemented it can subsequently read. Cookies generally have a limited lifespan. No cookie on this website allows access to a user's phone number, email address, or any other contact information. No cookie on this website can extract information from a user's hard drive or steal personal information. The only way for a user's private information to be included in a cookie file on this website is for the user to personally provide that information to the server.
LIABILITY
Cibola Designs is not liable for delays in order deliveries or the inability to fulfill orders when the cause is due to a force majeure event, and therefore, beyond our control. Among other causes, we understand force majeure to exist in the following cases, but without limitation: accidents; strikes; riots, threats or terrorist attacks; fire or explosion; Meteorological causes or natural disasters such as storms, floods, earthquakes, landslides, or epidemics; problems beyond our control in transportation or telecommunications systems. To the extent possible, once the cause of the impossibility or delay has ended, Cibola Designs will make every effort to resume its business activities and fulfill its obligations and shipments.
COMMERCIAL COMMUNICATIONS
In accordance with Article 20 et seq. of Law 34/2002 of July 11, on Information Society Services and Electronic Commerce, Cibola Designs does not send commercial communications by email unless it has the express authorization of the recipient. In any case, users may request that commercial information not be sent to them at any time through our customer service channels or by writing to us at the email address angel@ciboladesigns.com.
What information do we collect and how do we collect it?
You are not legally or contractually obligated to provide personal information through our website. It will only be required when strictly necessary to provide a service you have requested.
What information do you provide us?
Information may be requested in the following circumstances:
- When you request our products or services.
- When you use and browse our website.
- When we make phone calls, send emails, or respond to your mailings.
- When you apply for or submit job applications.
This information may include the following data:
- Identification, such as your name.
- Email address.
- Shipping information, including the recipient.
- Tax information (for international shipments).
- Payment information (this information is protected and processed by our payment provider).
- Regarding job applications, your CV, including details about your education and professional experience, as well as any other information contained in the CV.
Information we obtain from you through our website
We obtain information through cookies and similar technologies that help us identify you and distinguish you from other users of our website. These resources will optimize your online experience, as you will not have to re-enter information that has already been requested, and will allow us to make improvements to our website.
When you visit our website, we may obtain the following information:
- Information about the User Agent (electronic device) provided by your internet browser.
- If you access the site through a third party, this information will be recorded.
- If you link your account to a third party, such as a marketplace to import items for shipping, the data necessary to facilitate access will be recorded.
- Device identification (cookie or IP address) and general location for fraud prevention.
- Data on visits to our website and the sources accessed, including, but not limited to, websites, links, traffic information, location, blogs, and other communication data.
- When orders originate from advertising sources, the source of each order will be recorded. The purpose is to analyze the effectiveness of this advertising; this information will not be used to study customer profiling.
- Our website is not directed at minors, and we will not knowingly collect data from them.
How is your data used legally?
Below are the different uses of your personal data that may occur within each legal framework:
1. Contract performance.
a. Verifying your identity.
Your data may be used if absolutely necessary to comply with our legal obligations or to detect and prevent fraud, money laundering, or other crimes.
b. Providing our products and services (Additional monitoring)
- The use of your personal data will be required for the performance of established contracts, such as when you are registered as a customer. Your data will always be used within this context.
- Providing you with information about the contract with us.
- Providing you with information about our products and services related to your personal requirements (for example, freight transport needs and associated services, such as cargo insurance).
- Verifying your identity.
- Handling complaints that may require repairs or improvements to our products and services.
- Contacting you to inform you about any changes to our products and services.
- Administering our website, including troubleshooting, diagnosing issues, performing statistical analysis, conducting targeted searches, and carrying out tests to ensure our site is secure.
If you apply for a job or request information, we will need to use your personal data as part of the selection process to determine your suitability for the position.
2. Use of your personal data to comply with our legal obligations
- Compliance with our Terms and Conditions and other Policies.
- Logistics Management and Planning, including Accounting and Auditing.
- Management of legal disputes in which you are involved.
- Detection and Prevention of Fraud, Money Laundering, and other crimes.
- Protection of the user and others from potential harm.
Your personal data may be used when strictly necessary to protect your interests or those of others, including crimes such as identity theft, hacking, or fraud.
It is important to know that we do not share your personal data with any third party.
You have the right to opt out.
In some cases, we will no longer need to retain your personal data:
- The information is no longer needed for the purpose for which it was stored.
- You withdraw your consent for the retention of your data, and we have no legal basis to continue using it.
- You do not agree to our continued use of your personal data, and we have no reason to retain it.
- We have used your data unlawfully.
- We have received legal notification requiring us to delete your personal data.
In these situations, you have the right to request the deletion of your personal data. If you believe you fall under one of these categories, please send an email to ciboladesigns@gmail.com
PURCHASE PROCESS
To complete the purchase process, the User, who must be over eighteen (18) years of age, must select all the products they wish to purchase and add them to the shopping cart. Once the selection of products to be purchased is complete, the User must click the “Buy Now” icon. The selected products will then be displayed, and the User must choose from the available shipping options to the indicated address and the payment method. Finally, the User must click the “Buy Now” icon.
The data provided through the corresponding form are identifying and enabling elements for accessing and making purchases and are personal and non-transferable.
DELIVERY TIMES
Once the order is completed, the product will be sent directly to the email address provided by the customer.
PAYMENT METHODS
The payment methods accepted on the website are:
PAYPAL/CARD
The customer will be redirected to the website using its secure payment platform.
Credit or Debit Card Payment
Payment will be processed through a secure system provided by the bank.
TAXES
Prices include Value Added Tax (VAT) for all users in applicable countries.
Different countries may impose taxes on international purchases, or your bank may apply some type of tax or exchange rate. We are not responsible for these taxes, as they depend on current agreements between countries or banking institutions.
You can contact us to learn more about this before placing your order.
PRICES
Products will be sold at the indicated price, with the price in effect at the time of order confirmation by the customer being the applicable price.
Cibola Designs reserves the right to change prices without prior notice.
Different countries may impose taxes on international purchases, or your bank may apply some type of tax or exchange rate. Regarding taxes, we are not responsible as they depend on current agreements between countries or banking institutions.
VALIDITY
Cibola Designs reserves the right to modify prices, items, offers, and other commercial conditions without prior notice.
APPLICABLE LAW AND JURISDICTION
These Terms and Conditions are governed by and construed in accordance with current law and the rules of the World Intellectual Property Organization (WIPO).
In the event of any dispute or claim between the parties relating to the performance or content of these Terms and Conditions, the parties agree to submit the matter to the competent courts and tribunals.